RETAIL & GAMES ASSISTANTS

Start date - Middle of May 2024 

We are looking for high energy, outgoing, fun individuals to join our Retail Crew. You will be working in one of our retail kiosks or gift shops. No previous experience is necessary but personality is key – the rest can be trained!

After a busy morning on the rides, our visitors enjoy time in the afternoon to browse around our Gift Shops or decide to take a chance and play on some of our Games Stalls or Arcade Machines. 

A typical day working on our Retail team will involve:

Delivering the best customer service to all our guests - always smiling and being helpful and making it your mission to deliver memorable experiences to every guest!

Being passionate about selling, engaging with potential customers by explaining and demonstrating products. 

Ensure product displays are full and well presented, being knowledgeable about the range of products and assisting customers to find that special gift. 

Using the tills and taking payments. 

Staff working on the games units will need the gift of the gab! Even a bit of cheek to encourage visitors to try their luck and win a prize. It is all about customer interaction and enjoyment! 

Ensuring your work area is kept tidy at all times and kept to the highest standard of cleanliness.

Ensuring our shops and kiosks are well stocked. 

Dealing with any difficult circumstances that may arise in a professional and efficient manner, passing them onto your manager as necessary.

Ensuring you adhere to all company policies, guidelines and expectations.

We are looking for people who are…

Outgoing, friendly and confident and have a passion for customer service.

Thrive in a fast-paced environment as well as demonstrating initiative to keep busy in quieter periods

Excellent organisational skills and ability to work in a front-line customer facing environment. 

Demonstrates a willingness to help and will always go the extra mile for customers and colleagues.

Hours

Start date - End of May, early June. 
Must be able to work summer holidays and October Half Term. 

Demonstrate hard work, commitment, punctuality and reliability.


 

Closing Date:

12 April 2024

Position:

Part-time

Contact Name:

Lightwater Valley

Contact Email:

[email protected]

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Here's everything you need to know about life at Lightwater Valley and the fantastic opportunities we offer.


Our Park 

Lightwater Valley operates daily from 10.30am - 5pm. We aim to exceed guest expectations by offering great value for money, exceptional customer service and a dedicated team of enthusiastic and engaging staff, creating lasting happy memories for all the families who visit us.  

Key dates to remember 

  • Open Days: Listed on the application form. 
  • Recruitment Day: Join us on the 8th of February at 10am or 2pm. This is your chance to learn more, meet the team, ask questions, and potentially interview on the spot. Places are limited! Email [email protected] to secure your spot.
  • Training for Easter Positions: Weekend training sessions will be held in March.

Age requirements 

There is no upper age limit to join our team. As long as you are 16 or turning 16 during this academic year, you are eligible to apply. 

Staff Benefits

  •  Flexible roles and hours 
  • Discounted food & drink on duty
  •  Employee discounts, including discounted park tickets for friends and family
  •  Subsidised bus travel provided by the park from a wide range of locations
  •  Free onsite parking
  •  Loyalty scheme
  •  Uniform provided
  •  Full training and support 
  •   Huge career opportunities - Many of our Managers started as seasonal members of staff!
  •   A fun and dynamic working environment! Where you can make new friends and no two days are the same. 


We're excited to welcome you to the team and make the 2025 season the best one yet. If you have specific requirements, we're happy to discuss them during the interview process.

We can't wait to hear from you!